From the first report to a confirmed root cause, in one record.
Capture deviations at the point they happen, classify severity, run the investigation with structured root-cause tools, and close only when the evidence supports it.
Deviation management in Cybroscape eQMS records what happened, classifies severity with a rationale, runs the investigation with structured root-cause methods and links the outcome to CAPA and change control. A critical or major deviation cannot be closed until its investigation is concluded with a confirmed root cause.
Deviations that close faster than they are understood
Deviation backlogs push teams to close records quickly. The result is a stack of 'human error' root causes and repeat events that a trend review picks up months later.
Intake without the paperwork
The person who saw the event records the facts in a few fields. Quality Copilot turns those facts into a clear description for QA to review, and the record carries what was affected: batch, equipment, material or system.
An investigation that has to conclude
For critical and major deviations the system requires a concluded investigation with a confirmed root cause before closure. Root-cause tools and the evidence collected stay attached to the record, and the CAPA raised from it links back.
Repeat events are visible because each deviation is linked to its causes, not just filed under a category.
What you get
What Deviations and Investigations delivers
Deviations and Investigations is part of the Cybroscape eQMS platform — an AI-native, agentic quality management system built for regulated Life Sciences. See how it fits with Document Control, CAPA Management, Change Control.
- Quick intake from the shop floor or lab
- Severity classification with a written rationale
- Investigation with root-cause tools
- Closure blocked until a major deviation has a concluded investigation
Common questions
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Does the AI decide the severity?
No. Quality Copilot can draft the description; severity and the root cause are decided and signed by qualified people.
Can we trend deviations?
Yes. Because deviations are linked to causes, equipment, materials and products, trends show repeat causes rather than just counts per category.
Related capabilities
All capabilitiesWrite, review, approve and make effective SOPs, work instructions and forms, with periodic review dates and revisions opened automatically by the change that requires them.
Learn more about Document ControlCAPA ManagementPlan corrective and preventive actions from the investigation, assign owners and dates, check effectiveness, and let the CAPA raise the change and the SOP revision it needs.
Learn more about CAPA ManagementChange ControlAssess, approve and implement changes with a risk-based impact assessment. Approved changes state their validation impact and pass it to GxP Copilot.
Learn more about Change ControlTraining and QualificationRole-based training matrices, assignments triggered by document changes, and a qualification check that stops someone with lapsed training from signing for GMP work.
Learn more about Training and QualificationSupplier QualityQualify suppliers, hold quality agreements and certificates, schedule audits, track supplier performance and let suppliers respond through a portal.
Learn more about Supplier QualityComplaints and OOSLog complaints with reportability assessment and the right clock, and manage out-of-specification results with the averaging rule fixed before the answer is known.
Learn more about Complaints and OOSSee deviations and investigations on your own data.
Bring a recent deviation or change. We show you how it runs end to end, from intake to closure.
- We reply within one business day
- We walk through your own records
- You get a clear migration plan