The problems that become audit findings, raised when they happen.
Continuous checks for consent withdrawals with samples still in use, broken chains of custody, stability windows, missed shipments and samples with no matching visit.
Exception detection checks study data continuously for the issues that turn into audit findings: samples from subjects who withdrew consent, breaks in chain of custody, samples near their stability limit, shipments that were sent but never received, and samples or results with no matching subject or visit. Each exception goes to a named owner with the records attached.
Found at the audit, not when it happened
Consent and custody issues are usually found late, when a sample has already been tested or shared. At that point the fix is a deviation and an explanation rather than a simple correction.
Raised to an owner
Each exception type has an owner and a due date. The exception carries the records that caused it, so the owner does not have to rebuild the picture.
What you get
What Exception Detection delivers
Exception Detection is part of the Study Intelligence platform — an AI-native, study intelligence system built for regulated Life Sciences. See how it fits with Sample Intelligence, Biomarker Data Intelligence, Study Operations Intelligence.
- Consent withdrawals with samples still stored or in testing
- Broken chain of custody
- Samples approaching stability limits
- Shipments sent but not received
Common questions
Prefer to talk first? Chat with us on WhatsApp or book a call with an expert.
Can we add our own checks?
Yes. Study-specific checks, such as protocol-defined sample windows, are configured during onboarding.
Related capabilities
All capabilitiesA master inventory of study samples across labs, CROs and biorepositories, with chain of custody, stability windows and consent status for each one.
Learn more about Sample IntelligenceBiomarker Data IntelligenceBring in assay results from any lab, map them to one model, check quality on arrival and keep each result traceable to its original file.
Learn more about Biomarker Data IntelligenceStudy Operations IntelligenceEnrolment, visits, sample collection, protocol deviations and vendor milestones in one operational view, tied back to the sample and biomarker data.
Learn more about Study Operations IntelligenceStudy AgentsStudy agents answer questions about samples, data and operations in plain English, cite the records behind each answer, and prepare routine work for people to approve.
Learn more about Study AgentsVendor and Lab ReconciliationMatch manifests, inventories, visit data and results across CROs, central and specialty labs and biorepositories, and send discrepancies back with the evidence.
Learn more about Vendor and Lab ReconciliationTranslational Research WorkspaceBuild cohorts across studies by clinical, sample and biomarker criteria, check consent for the intended use, and hand a clean, traceable dataset to analysis.
Learn more about Translational Research WorkspaceSee exception detection on your own data.
Bring a study's sample manifest or vendor data. We show you the reconciled view and the questions it answers.
- We reply within one business day
- We walk through a study like yours
- You see answers with their sources